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Wal-Mart’s ‘test lab’ a sign of the digital times for bricks-and-mortar retailer
An affluent suburb of Hamilton, Ont. (Ancaster) is ground zero for Lee Tappenden’s discount store of the future.
The chief executive officer of Wal-Mart Canada Corp. is touring a supercentre in Ancaster that is designed for the digital age. It makes big bets on some of the retailer’s top categories, such as groceries, toys, children’s clothing and health and wellness items, and scales back on others, including furniture, cribs and strollers – items that customers are often buying online.